Service
Information Technology Support
Deliver responsive IT support for collaboration platforms, ServiceNow ticket management, Active Directory administration, user access management, and troubleshooting of business applications.
- Helpdesk support messaging and collaboration tools such as Microsoft Outlook, Teams, SharePoint.
- Resolve and follow up tickets in Service Now.
- Create, remove, and modify roles in Active Directory.
- Support the client’s custom IT programs for troubleshooting.
